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General conditions of sale and cancellation

Reservation Terms

In order to guarantee your booking and also for your consumption and others services during your stay, your credit card details from the partner Visa, American Express, MasterCard with expiration date are required.

Reservations will only be considered as firm bookings after the receipt of a deposit with a minimal amount of one night. This amount will be deducted from the final bill on departure.

The hotel reserves the right to charge the total amount for the reservations made less than 7 days before the date of arrival.

Cancellation Terms :

In case of cancellation more than 30 days from the due date of arrival, the hotel undertakes to fully reimburse all deposits* or to reschedule the stay if the hotel receive a written cancellation. Rescheduling your stay will be available during the season (No fee applicable).

In case of cancellation between 30 days to 14 days from the due date of arrival all night not rented again will be deducted of reimbursement* of the deposit.

In case of cancellation less than 14 days before the arrival the total amount of the deposit will be retained.

In case of cancellation less than 7 days before the arrival the total amount of the stay will be charged. This condition is applicable for all reservations made less than 7 days before the arrival.

In case of no-show the entire cost of the stay will have to be paid by the customer or the company having carried out the reservation.


*A cancellation fee of €30 will be applicable to refund the deposit and more if additional cost is charged by the bank.

Modification of your stay  :

In case of modification of your arrival date less than 14 days from the due date of arrival, all nights non rented again will be payable to the hotel as compensation.
In case of early departure the total cost of the stay will be retained as compensation.

Processing of personal data :

The personal information and data about you are used by the receptionists of the Hotel Les Bouis to make your reservation, its follow-up and its processing of internal statistics. This information is neither sold nor communicated to external parties, it’s kept by the hotel for the purpose of improving customer follow-up and strictly reserved for its use. According to the law and the new regulations RGPD, you can request the modification or deletion of these date at any time by sending a letter to :

Hotel Les Bouis - 188 chemin des Bouis - 83350 RAMATUELLE - France